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Satisfaction Guarantee Terms and Conditions
If you are dissatisfied with your experience with Roman’s ED products and services, you are eligible for a refund if:
You completed an online visit with a Roman-affiliated healthcare provider (“Provider”) for erectile dysfunction within the last 60 days.
Your Provider prescribed you ED medication.
You purchased the ED medication through the Ro Pharmacy Network.
The ED medication was delivered to you at least 60 days ago.
You have attempted to use the ED medication over the course of 60 days, and were not satisfied with the results.
You have not received a refund pursuant to this 60 Day Satisfaction Guarantee previously.
If you meet all of the eligibility criteria described above, you will be fully refunded to your original payment method for the cost of the applicable prescription product and any shipping costs incurred, subject to ordinary bank and credit card processing times.
Please email [email protected] with subject line “Roman 60 Day Satisfaction Guarantee” to request the refund. Please also include your order number.
Can I get real Viagra online?
Yes! There’s a lot of fake E.D. medication for sale on the internet. But, with Roman, you can get genuine medication prescribed by a doctor or nurse practitioner and shipped directly from our licensed pharmacies here in the U.S.
What is “generic Viagra”?
Branded and generic Viagra contain the same active ingredient, sildenafil citrate. Generic Viagra comes in 25 mg, 50 mg, and 100 mg tablets, but can be up to 95% less expensive.
Can I talk to a doctor?
Roman members get free, 24/7 access to a doctor or nurse practitioner to communicate about their treatment plan.
It's more common than you think
Erectile dysfunction (ED) is the inability to get or maintain an erection adequate for sex. 52% of men ages 40-70 experience some form of erectile dysfunction in their life. Don't worry. We can help.
of men ages 40-70 experience some form of erectile dysfunction in their life.
Great ExperienceRating: 5 out of 5 stars
This has been helpful to me personally and my relationship.
Kenneth - 6/21/2023
Works for meRating: 4 out of 5 stars
Works when i need it
Jose - 6/11/2023
Excellent ResultsRating: 5 out of 5 stars
Works as advertised.
Joseph - 6/10/2023
Prescription has worked excellently.Rating: 5 out of 5 stars
Relationship has been renewed with the confidence of performance.
Warren - 6/9/2023
Great productRating: 5 out of 5 stars
Works just as described
Dameon - 6/7/2023
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Genuine ED treatment, delivered to your door
"I wanted to express my appreciation. I have been married 35 years and have suffered from E.D. for some time but was embarrassed to discuss this problem with my doctor. Easy to complete your screening and I received my prescription days later. So thankful!"
"My experience with Ro has been an absolute pleasure. It's very convenient. I have improved my relationships. I'm not spending hundreds and hundreds of dollars on treatment. It's very affordable."
"I’ve used Ro for about one year. It's been very successful. I use it for periodic ED and I always have confidence that it's going to work. It never failed! "
"The Ro experience is great and super easy. It brought me and my wife together a little closer, being married for 18 years. That feels good! Thank you. Ro, I appreciate everything and appreciate the doctors. "
"I can have my prescriptions delivered directly to me, no driving to the doctor's office. They've done a great job with their physicians, consulting me about my specific needs. If they can help, they can help me, they can help you."
How It Works
1. Start a visit online
Share your medical history and symptoms and then connect with a US-licensed healthcare professional.
2. Find the right plan for you
Work with your Roman-affiliated provider to find the best treatment plan for your lifestyle.
3. Get medication delivered quickly & discreetly
If prescribed, your medication will ship with free shipping in discreet packaging.
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