How do I cancel my Ro Body membership?

Here's how:

  1. Go to Membership and subscriptions.

  2. Find your active Ro Body membership and select Manage membership.

  3. Select Cancel my membership at the bottom of the screen.

  4. Confirm your cancellation.

  5. After you cancel, you’ll see a confirmation message. Your membership card will show “Active” and the date that your prepaid period ends.

What happens when you cancel? 

  • Your membership will end at the end of your prepaid period. After that, you won’t be able to receive medication through Ro or access member benefits.

  • Membership fees you've already paid are nonrefundable.

  • Your medication subscription is billed separately. Charges and shipments may continue until your membership reaches its end date unless you cancel your medication subscription.

    • Go to Membership and subscriptions and select Manage subscription. On the next page, you’ll find options to cancel or change your subscription. 

  • You agree to work with your primary care provider for any health needs related to GLP-1 medications.

Please note

Cancel at least 48 hours before your next charge date to stop your membership from auto-renewing and being charged. You can find your next charge date in Membership and subscriptions.