Starting the Ro Body membership
🚀 General
The Ro Body membership is a comprehensive obesity care program that begins with completing an online visit and a metabolic test (either with an at-home blood collection kit or by visiting a nearby Quest lab) to get a clear picture of your health history as well as what biological factors may be influencing your weight.
You’ll then connect with your Ro-affiliated healthcare provider to review your lab results and determine an appropriate treatment plan. The cost of medication is not included in the Ro Body membership. But if you’re prescribed a GLP-1 medication, you’ll have the option to pay cash to get medication quickly or work with our insurance concierge to try and secure coverage. If you want to try and use insurance, Ro’s concierge will help determine if coverage is possible based on your benefits.
Once your membership begins, you’ll have optional provider consults (up to 24 total per year) and a dedicated health coach you can message any time.
From start to finish, the Ro Body membership is designed to give you access to clinically proven prescription treatment and ongoing support needed to help you reach your weight loss goals.
How long should I expect each of these steps to take?
We know you’re excited to get started with treatment. But for that to happen, a provider must determine that this treatment is a good fit for you. Then, our partner works to see if insurance costs could be covered, unless you’re paying cash.
Here’s a glimpse of what the timeline to treatment looks like:
Provider reviews your information: After you finish your online visit, a Ro-affiliated provider takes a look at your health history and information to see if you qualify for treatment. You’ll hear from them within 2 days.
Lab test, if needed: Depending on your health review, your provider may order a metabolic lab test to understand your body’s biology.
If you’re getting an at-home blood collection kit, one should arrive about 4 days after your provider has reviewed your health history. If you opted to get the blood drawn in person at Quest, you should be able to schedule and take the test in about the same time.
Getting insurance coverage: If a GLP-1 is prescribed, our insurance concierge will work with your insurance company to determine if medication costs can be covered. This process can take about 7-10 days, but could take longer if the initial coverage request is denied. If you choose to pay cash for medication, you’ll skip the insurance step.
Starting on your medication: Next, we’ll send your prescription to your pharmacy for pick-up or one of our partner pharmacies for delivery.
The timeframe of this process can vary by pharmacy, but it typically takes about 2 days for your medication to be ready at your pharmacy once sent.
If you're prescribed Zepbound single-dose vials, Wegovy through Ro’s integration with NovoCare pharmacy, or compounded semaglutide, the medication is in stock and will ship to you within 1-4 days. The vials aren’t eligible for insurance coverage.
A lot is going on behind the scenes. If prescribed, our insurance partners and affiliated providers will work hard to help get medication to you as quickly as possible.
What if I don’t want the coaching or other elements of the membership, and I only need the prescription?
Unfortunately, we cannot provide a GLP-1 prescription without participation in the Ro Body membership. This offering is inclusive of consultation, metabolic testing, insurance prior authorization support, pharmacy location services, and ongoing provider support under the umbrella of the monthly fee.
The Ro Body membership costs $45 for your first month, followed by a monthly membership cost of $145/month for ongoing support. Your first $145/month membership charge will begin once your prescription is sent to a pharmacy.
However, if you opt to pay cash and are prescribed compounded semaglutide, your first month will total $194, inclusive of both the medication and membership fee. After your first month, you’ll pay $254 for medication and $145 for your ongoing membership.
Please note that branded GLP-1 medication is not covered in the program cost. Medication costs will depend on your medication and any personal insurance coverage used. Our partners will work with your insurer to help determine coverage.