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How insurance works with the Body membership

We know insurance can be a headache, which is why we have a dedicated concierge who will work to find you insurance coverage for medication. But how does it all work and how long will it take? Let’s get into it!

We help you lose weight by pairing revolutionary medication with coaching, care, and healthy lifestyle changes to make it last.

The cost of medication is not included in the monthly membership fee.

Weight Loss Program at Ro

When you get approved, our partner goes to work

You’re approved for treatment, now what?

If a Ro-affiliated provider writes you a prescription, our concierge will coordinate with your insurance to help get medication costs covered. They'll verify your benefits and handle any paperwork (including submitting for prior authorization, if needed). It typically takes between 1-3 weeks. When coverage is determined, our concierge will send your prescription to your pharmacy to be filled.

Here’s how our insurance concierge gets you covered and finds medication

Liaise with your insurance

They'll take care of communicating with your insurance company, and even handle the paperwork.

How Ro helps you lose weight

Whether you want to check your insurance coverage or prefer to pay cash, we got you. Once you’re a member, we take care of any paperwork and insurance back-and-forth so you don’t have to lift a finger.

Getting started

Answer health questions and complete your online visit

Share your health history and weight loss goals with us online to get started. A Ro-affiliated provider will review your answers and get back to you within a few days. Depending on your health review, a provider may order a metabolic lab test before moving forward with treatment.

After reviewing your results, your provider will determine if you’re eligible for medication. If you are, they’ll tailor a program with prescription treatment best suited to your unique biology.

If you’d like to use insurance, a dedicated team will connect with your insurance company to determine your coverage. If you’d prefer to pay cash or if coverage is denied, we’ll help you understand your options across our full GLP-1 suite. Zepbound vials cannot be purchased with insurance, and are cash pay only.

Ongoing monthly care

If you’re prescribed Zepbound vials or compounded semaglutide, your medication will typically be shipped to you in 1-4 days. If you're prescribed a GLP-1 pen, you’ll get your prescription from your preferred pharmacy. Medication costs are not included in Body membership pricing.

You’ll have everything you need, including on-demand provider messaging, personalized medication adjustments, and expert guidance on what to expect on your journey – all as part of your membership.

Insurance 101