Your best hair & skin, delivered
From the online visit to contact-free delivery with ongoing care, expect a seamless derm experience.
Dermatologist-tested
Personalized treatment
Confidence in your hair and skin
Longer lashes & brighter eyes
Achieve a more youthful, revitalized look through prescription eye drops that temporarily lift drooping eyelids.
Fuller hair
Ro offers prescription medication, topical treatment, and over-the-counter products to help you meet your hair goals.
Healthier skin
Ro provides dermatologist-backed offerings from the comfort of your phone. If appropriate, get prescription treatments for your skin to help you reach your goals.
Our derm philosophy
Ro is backed by science and expertise. Our dermatologist-designed experience empowers people to feel their most confident. We developed our offerings with your goals in mind, meaning we selected products and ingredients based on medical knowledge and experience.
We acknowledge that “clean beauty” is an unregulated term, but we understand that people have preferences about the products they use. With guidance from our in-house dermatologists, we have decided not to formulate with the most common skin allergens, per the American Contact Dermatitis Society.
We’re here to help you understand your timeline for results, so we’re clear about what to expect and when to expect it. “Your best skin” is different for everyone—we all have pores, pimples, lines, or wrinkles—so we celebrate your present as well as your future. Our emphasis is on healthy skin, so we steer clear of words like “flawless” or “poreless” to set realistic expectations.
We get it—aging is a gift and we don’t take it for granted. But, at the same time, we believe that people have a right to age in a way that makes them feel good. Our goal is to remove the stigma that comes with aging, as well as the stigma that surrounds seeking anti-aging treatment.
Acne happens, and it hurts, both emotionally and physically. Our goal is to make sure you feel good and feel seen throughout your skincare journey, no matter your starting point. That’s why you see images of real skin at all stages—because the before, the during, and the after are all beautiful.
Join 250,000+ Ro patients
Hear more from our verified members
"I have lighter hair and I was so impressed with how thick and dark my lashes grew in."
Julia, Ro member
"It is minimal but it is totally noticeable...If you’re struggling with droopy lids, I highly recommend."
This member was compensated for offering her photos and testimonial.
"My results have been so much better than I dared hope."
Terri, Ro member
"I was spending so much on OTC skincare and not getting the results I wanted, and I decided to try Ro to get scrip strength without all the visits and hassle."
May, Ro member
Your trusted team
What’s better than an expert? A team of experts committed to helping you reach your skin goals.
Melynda Barnes, MD
Chief Medical Officer
"An ounce of prevention is worth a pound of cure."
Cicely Shillingford, PhD
Formulation Scientist
"A product is more than the sum of the ingredients—formula methodology, quality, testing, and packaging all matter."
Toyin Falola, MD
Senior Director, Product Strategy
"As a board-certified dermatologist, helping patients look and feel their best is my passion."
We don’t want to brag... So we’ll let our press coverage do it for us*
*These press highlights were originally written about Rory and Nightly Defense skincare treatment, which have since been renamed as Ro and Custom Rx Treatment, respectively. The treatment formulations did not change when the product was renamed.
"Winner of Cosmopolitan's 2021 Holy Grail Beauty Award"
Cosmopolitan
"One of "Allure Editors' Favorite New Beauty Products" in April 2021"
Allure
"Hooks you up with a custom, prescription-grade treatment…all from the comfort of your couch"
Cosmopolitan
"A digital haven for health and beauty concerns"
Byrdie
"Sends your custom treatment via two-day shipping in sleek packaging, so you can start your new routine almost immediately"
Byrdie
"Combats acne, texture, and fine lines with a...customized blend of tretinoin, niacinamide, ceramides, and vitamin E"
Byrdie
"Virtually connects you to medical professionals; I was still able to get access to the prescription-grade stuff, which they custom blend"
Allure
"A month later, my skin has been looking radiant and healthy even though I've been barely getting any sun"
Self
"The new standard of online skincare and telehealth"
Forbes
FAQ
Ro uses telemedicine technology to connect you with a US-licensed healthcare professional to provide you with prescription treatment to address your skin concerns conveniently and affordably.
It starts with your online visit. The healthcare professional needs to know about your general health and your skin concerns. If required, they may need an unedited photo of you and your ID (that shows your picture and birthdate), so they know who they will be helping. For certain conditions, a photo of the affected area is typically also needed to evaluate your skin.
The healthcare professional reviews everything, determines if you’re a candidate for telemedicine and whether treatment is right for you, and, if so, prescribes the appropriate treatment.
Along with your prescription, your doctor or nurse practitioner will provide you with a treatment plan that includes a great deal of information about your treatment as well as other useful health information. It’s important that you take the time to read it all to be informed and better prepared to take care of your skin.
Not only will your provider start you off with prescription treatment, but they will partner with you on your healthcare journey, and, as your skin evolves, they will re-evaluate and, if appropriate, make adjustments to your treatment.
Enriching Cream delivers instant and 24-hour hydration to thirsty skin. These are the key ingredients in the formula:
Ceramide NP
Phytosterols
Shea butter
And here is the full ingredient list: Water (Aqua), Glycerin, Butyrospermum Parkii (Shea) Butter, Caprylic/Capric Triglyceride, C13-15 Alkane, Cetearyl Alcohol, Pentaerythrityl Tetraisostearate, 1,2-Hexanediol, Bis-diglyceryl Polyacyladipate-1, Diisostearyl Malate, Xylitylglucoside, Ceramide NP, Panthenol, Arginine, Betaine, Bisabolol, Phytosterols, Tocopherol, Anhydroxylitol, Cetearyl Glucoside, Glyceryl Dioleate, Hydrogenated Rapeseed Oil, Sodium Dilauramidoglutamide Lysine, Sodium Phytate, Triolein, Xylitol, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Hydroxyacetophenone, Xanthan Gum.
Custom Rx Treatment is a customized skincare treatment that is intended to be used on the face. It is a compounded drug product, which means it is a mixture of different ingredients that are each selected based on your specific needs. While compounded medications are not FDA-approved, they serve an important patient need—especially when FDA-approved medication is not available for treatment.
Our team of experts, including dermatologists and our very own Chief Medical Officer, created the Custom Rx Treatment formulations and selected a cleanser and SPF lotion to complement them.
If prescribed, there are several different ingredients that may end up in your formulation of Custom Rx Treatment. Through Ro, you’ll be connected with a US-licensed healthcare professional who will select the most appropriate combination of ingredients, tailoring the formulation to your specific skin concerns and goals. You will receive information about the ingredients in your formulation in your treatment plan.
Custom Rx Treatment is made with a blend of ingredients that were hand-selected by a dermatologist and customized to fit your needs. Depending on your specific skin type, concerns, and goals, the ingredients in your Custom Rx Treatment may include:
Tretinoin
Azelaic acid
Niacinamide
Vitamin E acetate
Tranexamic acid
Ceramides
Hyaluronic acid
If prescribed, you will receive a detailed treatment plan that describes which ingredients are included in your custom formulation.