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WhyThe kitAfter I use the kitGeneral FAQ

Why store your sperm?

17
of couples in the U.S. experience infertility.
30
of infertility cases attributed to male factors.
50
the amount sperm count has declined over the last 40 years.
Who should be freezing their sperm?
Sperm freezing acts as an insurance policy to increase your fertility options later on if you need them. Freezing sperm should be available to all men, and in particular, men who may be undergoing chemotherapy, cancer treatment, in high risk jobs, military, or those undergoing gender confirmation surgery.
I’m considering hormones or gender-reassignment, is the Ro Sperm Kit right for me?
People should consider a semen analysis before gender reassignment surgery even if they have been on hormone treatment for a while as they may still have healthy/viable sperm. If there is sperm, freezing the sperm is a good option, since continued hormone exposure can cause sperm production to decline. Even if there are no sperm, there are still options, and we encourage you to speak to a physician about other options.

How does the kit work?

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Do I need to refrigerate the kit?
There’s no need for refrigeration. Our proprietary kit is temperature controlled to protect your sample until it reaches our partner lab.
Can I use lubricant when masturbating in the cup?
You should avoid the use of lubricants. If you must, use a lubricant made specifically for fertility purposes, as these do not contain the preservatives that will damage sperm.
I only ejaculated a small amount. Will my sample still be viable?
It is not necessarily a problem, and any amount can certainly still be frozen and viable.
How do I know my kit is secure?
After you collect into the cup, screw the cap on tight and push the button on the lid to release the preservative. Place the cup back in the kit and use the provided security band to lock the corner of the kit closed.

We use 2-factor authentication so you can trust your sample is truly yours. Register your kit with the 9-digit code on the bottom of your cup. This also correlates with the code on your security band so you can rest easy knowing your sample is truly yours.

What happens after I use the kit?

How do I ship my kit back to the lab?
When you’re ready, attach the return label on the bottom of the blue box to the outside of your kit, and simply drop off your kit at any UPS Location for free overnight shipping back to our partner lab.

Do not drop the kit off at UPS on Saturday or Sunday, as UPS does not offer first overnight shipping on those days. Our partner lab, NECC, is open through the weekend, so Friday drop-offs are good!
What information will my semen analysis report contain?
Within 48 hours of receipt, a lab technician examines your sample in order to evaluate your sperm count, and concentration. We’ll email you a personalized semen analysis report.
How is my sperm being stored in the lab?
Your sperm sample will be tested and cryopreserved in Boston at the New England Cryogenic Center, one of the largest full-service cryogenics labs in the world found in 1971.

Your sample is processed, analyzed, and divided into three separate vials. These vials are immediately frozen, and each vial can be individually thawed and used, giving you up to three opportunities to fertilize an egg from a single collected sample.
Is it beneficial to store more than one sample?
Three fertilization attempts are possible per sample. For increased opportunities to fertilize an egg in the future, consider storing multiple kits.
What happens when I’m ready to use my sperm?
When you are ready to use your sperm sample, send an email to [email protected], and we will coordinate delivery with your medical facility.
Do I need to complete STI testing prior to using my sperm for artificial insemination?
It is Ro’s policy that sperm samples should be used only for purposes of artificial insemination or in ART procedures by a physician of a customer’s spouse or sexually intimate partner. However, many clinics have specific screening requirements for infectious diseases prior to use of stored samples, and we recommend that all clients who are planning on storing their sample with Ro to get a full STI panel prior to making their sample.

General questions

What’s the overall cost?
piggy bankThe Ro Sperm Kit is close to 5x more affordable than existing sperm banking. The cost of the kit and test is $ 199 and the first year of cryogenic storage for 3 vials is free. Additional years of storage are $99 per year and you can cancel anytime. If you wish to withdraw your sample for use, there is a $299.99 withdrawal fee. There is no fee if you wish to discard your sample.
What if I want to test my sperm, but not store it?
Unfortunately, we do not offer the semen analysis report without at least a one-year storage subscription.
What is your Refund or Return policy?
Ro can not accept returns or issue refunds after the kit has been shipped. If you experience any issues or have questions, please contact us via email at [email protected].
What is the success rate?
Frozen sperm has been used successfully to conceive children since 1953. However, conception depends on many factors and freezing sperm does not guarantee successful pregnancy in the future. The longest time between freezing and use ever reported is over 25 years. In theory, you can freeze sperm for up to 200 years.
How do I know my sperm sample and personal information is secure?
All samples are stored at New England Cryogenic Center, our secure partner lab facility and handled by a staff of highly trained cryogenic and laboratory professionals.

Our customer data is not our product. The information customers share with us will never be distributed to external agencies.
Can the account be under my partner's name?
The account name needs to be the person supplying the sample.
Why is it important for me to get STI testing?
Proof of negative STI may be required by a fertility clinic if you plan on using your sample in a future assisted reproduction procedure.

Strongly Recommended:
  • If you're cryopreserving a sample and would consider using it at a later date for an assisted reproductive procedure such as IVF or IUI (where proof of negative STI may be required)
  • If you intend on retrieving your sample for IVF at a fertility clinic (many of which require proof of negative STI associated with your sample before performing any procedures)
If you’re undergoing STI testing in connection to semen sample storage, we recommend obtaining the in-person STD Expanded Screening Panel from QuestDiagnostics at a Quest location.

If you have questions about your specific circumstance, please contact our support team at [email protected].
Is Ro Sperm Kit a sperm donor service?
Ro Sperm Kit is a personal sperm storage service for people to store their own sperm. We are not able to work with anyone who hopes to be a donor or use donor sperm. If you have further questions regarding this matter please reach out to [email protected].
How many stored vials of frozen sperm do I get with each Ro Sperm Kit?
With Each Ro Sperm Kit, healthy samples are divided into three separate vials and stored.

The future is full of questions.
Making sure you’re able to have a family shouldn’t be one of them.

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