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Come help patients achieve their health goals through Ro

Ro's mission is to help patients achieve their health goals by delivering the easiest, most effective care possible. Our platform, ro.OS, vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services.

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Ro is a direct-to-patient healthcare company focused on goal oriented healthcare
Ro is the only company in the US that integrates telehealth, pharmacy, at-home testing, labs and diagnostics
Ro has helped a patient in nearly every single county in the country

Applying to Ro? Here’s a quick heads-up

Scammers sometimes pose as Ro recruiters. To ensure you are talking to a verified Ro team member as part of the interview process, keep these pointers handy:

Check the address: Real Ro emails end in @ro.co and show our verified blue checkmark + Ro logo.
No upfront asks: We’ll never request money, banking details, or ID photos early in the process.
Links matter: Interviews and paperwork always come from a ro.co URL.
Not sure? Pause and forward anything suspicious to [email protected]. We’ll confirm fast.

Interested in tech roles at Ro?

Visit Tech @ Ro

Ro life

Headquartered in NYC with 4 locations across the US and a healthy remote team spanning four countries, Ro'ers are a diverse team of physicians, pharmacists, engineers, designers and do'ers working to reinvent the healthcare system.

Dr. Sam Chai

VP, Clinical Strategy and Scientific Affairs

"Ro is a uniquely rewarding place to build a career because the mission is tangible. We’re expanding access to high quality healthcare and helping patients get the treatments they need with less friction. The work spans both digital and physical experiences, from product, care delivery, and pharmacy operations to the infrastructure that powers medication access and ongoing care at scale, which creates opportunities to solve complex problems across disciplines. As the business continues to evolve into a preferred care partner for patients navigating access to life changing medications, there is unparalleled flexibility to grow into new domains and take on emerging challenges. It is an environment where the individual scope of impact expands alongside the company itself."

Kayla Dalsfoist

Lead Creative, Copy

"I was lucky enough to interview real Ro patients while casting a marketing campaign, and these patients talked about feeling healthier, more confident, and more in control of their lives again. After speaking with them, I felt even more motivated to make work that resonates with prospective patients and (hopefully!) inspires them to go on Ro."

Casey Stackwick

Senior Director, Pharmacy Operations

"What motivates me most about working at Ro is knowing that the work we do has a direct impact on patients. By building reliable, efficient pharmacy operations, we help ensure that patients receive the medications and support they need with the quality, consistency, and care they deserve."

Our principles

Our principles are the way we build our business. They are the lens through which we evaluate decisions to stay true to our mission of helping patients achieve their health goals.

Fight for patients

Always start with what patients want. Your curiosity drives you to understand their motivation and the goals they are trying to achieve. Work backwards from there. Fight for the healthcare they deserve and move mountains to make it happen.

Think big

Challenge the status quo. You're here to revolutionize healthcare for patients. Dream big. Come up with bad meeting ideas. We love them. Let's invent together.

Inch by inch

Improve every day - yourself, your team and your work. Constantly raise the bar. Focus on the inputs of the patient experience and, over a long enough time horizon, those small improvements compound and you will change the world.

Drive quality through focus

To deliver high quality work, you need to ruthlessly prioritize. Narrow your focus and up the quality. Don't tackle all problems at the same time – address them sequentially. Make sure you solve the first set of problems exceptionally well before you move on to the next.

Operate with urgency

Be proud of moving fast. When you know what needs to get done, don't wait until later. Start right away. For decisions that are reversible, make them fast and learn quickly. You will never have all of the data. It's the total number of right decisions that count, not the percentage.

Give feedback, seek feedback

When you care about the best outcomes for Ro and our patients, you can't help but embrace feedback. Give feedback that's candid, immediate, and comes from a place of care. When you receive feedback, don't be defensive. Embrace it. It helps you and your work improve.

Care more about getting it right than being right

The best Ro'ers work extremely well with others and don't let their ego get in the way. Seek out the truth with passion, and don't be afraid to update your thinking. Care more about getting it right than being right.

Big heart

You care deeply about your fellow Ro'ers and patients. Be kind and bring your heart to the products and services you build with and for others.

Work hard

Changing the world is hard work, and outsized impact requires outsized effort. The pace and expectations at Ro are extremely high because that's what our patients expect and deserve. We work relentlessly to meet these standards, but value the time needed to rest and recharge.

Will to win

At Ro, you have grit and a desire to win. Win on behalf of patients. Win as a team. Win as a business. You are fiercely competitive and want us to perform better than anyone else.

Full ownership

Take accountability for the whole thing, not just your specific task. Think and act on behalf of our business, not just your function. Never say “it's not my job”. Know when to be scrappy. Find a way. Overcome obstacles and own setbacks openly.

Deliver results

We value people who deliver results. Swim in the data, study Ro everyday, and understand what input metrics matter most to patients and to the business. Always focus on delivering results to push Ro forward.