Ro Mind is for adults seeking evaluation and/or treatment for anxiety and depression. Ro Mind does not offer access to treatment for any conditions outside of anxiety and depression, such as bipolar disorder or any other psychiatric condition. Providers on the Ro Mind platform do not prescribe controlled substances, including benzodiazepines (such as Xanax), stimulants (such as Adderall), or opioids (such as Percocet).
You’ll take an online assessment that was developed and written by U.S.-licensed physicians and experts in psychiatric medicine. The online assessment consists of clinically-backed questions that ask about your symptoms. After completing the assessment, patients will be able to schedule a live, one-on-one video chat with a healthcare provider within a few days to talk about next steps and discuss medication options, if appropriate.
Virtual Sessions are pre-recorded, educational videos and self-guided exercises. Developed and created by accomplished mental healthcare experts, Virtual Sessions provide regularly refreshed content about a broad range of mental healthcare topics.
Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically-integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro is the only company to seamlessly connect telehealth and in-home care, diagnostics, and pharmacy services nationwide to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts.
Providers on the Ro Mind platform may currently prescribe one medication from a list of available medications for the treatment of anxiety and depression, if appropriate. Ro mind-affiliated providers do not prescribe controlled substances, including benzodiazepines (such as Xanax), stimulants (such as Adderall), or opioids (such as Percocet). Treatment through Ro Mind is not available for individuals with bipolar disorder or any other psychiatric condition other than anxiety and depression.
If you are currently being treated, you and your Ro Mind-affiliated provider can decide together whether Ro Mind can support your goals, and whether it’s best to switch from a current medication or to stick with one that you know works for you.
Ro Mind does not provide psychotherapy or talk therapy sessions.
Yes. Ro Mind telehealth technologies enable healthcare professionals to practice medicine and take care of patients remotely. Every doctor or nurse practitioner that you interact with is licensed to evaluate and treat patients and prescribe medication. Providers on the Ro Mind platform only treat patients and prescribe medications in the states in which they are licensed, and the Ro Mind platform complies with all governing medical laws in the United States.
If you choose our pharmacy network, we’ll ship your treatment to you in our discreet packaging. We offer free shipping on every order, as well as customer support 365 days a year. You can always choose your own pharmacy, although Ro Mind cannot guarantee the pricing of the medications processed outside of our pharmacy network. If you are prescribed medication and elect to fulfill your prescription through an external pharmacy, your Ro Mind membership will cost $50 per month. It’s also important that your pharmacy is able to receive e-prescriptions and that it’s part of the Surescripts Network (the Surescripts Network includes 95% of pharmacies across the country).
Depression refers to pervasive feelings of sadness and/or a loss of interest in activities you normally enjoy. It is perfectly normal to feel sad from time to time. However, if these feelings are around for longer periods of time and are associated with certain other symptoms—such as changes in your sleep pattern, appetite, and/or difficulty concentrating—they can interfere with your daily life. Feeling intense sadness or depression for weeks (or longer) can affect your close relationships, your performance at work/school, and your ability to socialize. If this is the case, you may have major depressive disorder, and it is best to seek professional care.
Anxiety is a pervasive feeling of nervousness, worry, or fear. It is completely normal to feel stress from time to time. For example, some stress can be normal right before taking a final exam, when delivering an important presentation at work, or when making a big life decision like moving to a new place. However, when these feelings don’t go away or begin to appear even when there isn’t a clear reason for them, they can affect your everyday life. If this is the case, you may have generalized anxiety disorder, and it is best to seek professional care.
As of 02/10, plans cost $85 per month. The first month is $15. If you are prescribed medication and elect to fulfill your prescription through an external pharmacy, your Ro Mind membership will cost $70 per month. (Ro Mind cannot guarantee the pricing of the medications processed outside of our pharmacy network.)
Your $85 monthly fee ($15 for your first month) includes up to three one-on-one live check-ins with your healthcare provider per month, ongoing provider support, and medication (if prescribed) with delivery. Members will also have on-demand access to Virtual Sessions.
Ro Mind does not accept health insurance. Services, products and medications offered through Ro Mind are not covered by insurance.
While you cannot use your FSA/HSA card as a payment method, you are welcome to submit your Ro Mind documentation for FSA/HSA reimbursement directly. We cannot guarantee coverage (or not) of Ro Mind services by your specific FSA/HSA plan.
In general, it may take 4–8 weeks for you to know if your medication is working. You may not be the first to notice if your symptoms are improving. People close to you may pick up on changes in your mood or behavior before you do. It is not uncommon to try multiple different medications or dosages before finding the one that's best for you. Please reach out to your provider if you have any questions about how your medication is working.
The online assessment is free. If the provider determines that you are not eligible to be treated via telemedicine, it will still cost $0.
If you are a Ro Mind member considering ending your treatment, we recommend you reach out to your provider with your concerns before discontinuing your service. Suddenly stopping certain antidepressant medications can cause a number of side effects, including flu-like symptoms, insomnia, and others. As a result, it can be dangerous to abruptly end treatment without proper medical guidance. However, Ro Mind members can discontinue treatment at any time by logging into their account at my.ro.co. At the bottom of your screen, click “Discontinue treatment.”
