How it works 

Ro offers everything from free online evaluation to fast treatment delivery and unlimited follow-ups in one seamless experience.

Free online consultation

Free, discreet 2-day shipping

Unlimited follow-ups

US-licensed healthcare providers

Genuine, FDA-approved treatments

Getting care with Ro

Online visit

Every condition we treat has its own specific online visit. This removes unnecessary, time-consuming questions and focuses solely on the symptoms and medical history that help your healthcare provider evaluate the best treatment option for you.

If your healthcare provider needs more details or has a question, they will contact you to set up a time to talk.

Hear back within 24 hours

Free, unlimited follow-ups

Get direct access to licensed healthcare providers

The online visit is extremely comprehensive and often provides more detailed information than a provider would be able to collect in person.

In about 24 hours, a provider will contact you directly with an update on your treatment request. Some states also require a phone or video chat with your provider.

Free 2-day shipping

Members can choose to pick up medication at their own pharmacy, or to have their prescription prepared, packed, and shipped straight to their door from the Ro Pharmacy Network for lower prices and free 2-day shipping.

Fulfilling your prescription with the Ro Pharmacy Network not only saves you a trip to the pharmacy, but guarantees discreet packaging.

Genuine medication

Ro purchases genuine medication (like Viagra) directly from Verified-Accredited Wholesale Distributors (VAWD), the highest seal of approval for FDA-approved medication sourcing. Ro makes it safe and simple to get real medication prescribed by a real, licensed physician or nurse practitioner.

Ongoing care

Ro members get free, unlimited follow-ups to discuss their treatment.

It’s normal and expected that the treatment plan you start with is not the one that will ultimately work best for you. You may end up needing a stronger or weaker dose (or even a different medication) to get the results you want or solve for side effects. Your healthcare provider on the Ro platform is here to help. Message them any time to discuss options.

Refill on your schedule

Prescriptions are available in monthly or quarterly auto-shipments, depending on your preference. There’s no sign-up fee or cancellation fee; you can start or stop treatment any time.

Backed by experts

Our team of experts are committed to helping you reach your goals.

  • Dr. Mike Bohl, MD, MPH, ALM

    Dr. Mike Bohl, MD, MPH, ALM

    Director, Medical Content & Education

    "It's a new age for healthcare, and it's exciting being part of a team ensuring care is high quality and patient centric."

  • Dr. Melynda Barnes, MD

    Dr. Melynda Barnes, MD

    Chief Medical Officer, Ro

    "We believe in delivering supportive and empowered care to improve health-related quality of life so people can have full, satisfying, and productive lives."

  • Dr. Tzvi Doron, DO

    Dr. Tzvi Doron, DO

    Chief Clinical Officer, Ro

    "Everyone should have access to the best care appropriate for the situation, whether that be telehealth or care in a traditional brick and mortar setting."

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Common questions

We're working with trusted organizations in healthcare, policy, and beyond.

  • American Telemedicine Association
  • ASOP Global Foundation
  • American Diabetes Association
  • Gelesis
  • LegitScript
  • Prostrate Cancer Foundation
  • Emphysema Foundation of America
  • Quest Diagnostics