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How it works
Ro offers everything from free online evaluation to fast treatment delivery and unlimited follow-ups in one seamless experience.
Free online visit
Free, discreet shipping
US-licensed healthcare providers
Genuine, FDA-approved treatments
Getting care with Ro
Every condition we treat has its own specific online visit. This removes unnecessary, time-consuming questions and focuses solely on the symptoms and medical history that help your healthcare provider evaluate the best treatment option for you.
If your healthcare provider needs more details or has a question, they will contact you to set up a time to talk.
Hear back within 24 hours
Free, unlimited follow-ups
Get direct access to licensed healthcare providers
The online visit is extremely comprehensive and often provides more detailed information than a provider would be able to collect in person.
In about 24 hours, a provider will contact you directly with an update on your treatment request. Some states also require a phone or video chat with your provider.
Free, discreet shipping
Members can choose to pick up medication at their own pharmacy, or to have their prescription prepared, packed, and shipped straight to their door from the Ro Pharmacy Network for lower prices and free shipping.
Fulfilling your prescription with the Ro Pharmacy Network not only saves you a trip to the pharmacy, but guarantees discreet packaging.
Ro purchases genuine medication (like Viagra) directly from Verified-Accredited Wholesale Distributors (VAWD), the highest seal of approval for FDA-approved medication sourcing. Ro makes it safe and simple to get real medication prescribed by a real, licensed physician or nurse practitioner.
Ro members get free, unlimited follow-ups to discuss their treatment.
It’s normal and expected that the treatment plan you start with is not the one that will ultimately work best for you. You may end up needing a stronger or weaker dose (or even a different medication) to get the results you want or solve for side effects. Your healthcare provider on the Ro platform is here to help. Message them any time to discuss options.
Refill on your schedule
Prescriptions are available in monthly or quarterly auto-shipments, depending on your preference. There’s no sign-up fee or cancellation fee; you can start or stop treatment any time.
Backed by experts
Our team of experts are committed to helping you reach your goals.
Dr. Melynda Barnes, MD
Chief Medical Officer, Ro
"We believe in delivering supportive and empowered care to improve health-related quality of life so people can have full, satisfying, and productive lives."
Dr. Deepa Ravikumar, MD
Senior Medical Director
"We’re changing the way patients think about—and get—healthcare. Now through Ro, patients can visit with a provider, get a diagnosis, and receive treatment—all without leaving home."
Dr. Raoul Manalac, MD
Senior Director, Clinical Product Strategy
"From diagnosis to delivery, our healthcare providers are with patients every step of the way. We’re here to guide them, celebrate their wins, and help them hit their health goals."