Patient Identity

Verifying identity to protect patients and providers

  • Instant ID verification

  • Seamless login

  • Two-factor authentication

  • Account duplication detection

Built-in identity authentication

Providers and patients can feel confident that care is personalized and accounts are unique and secure.

Instant ID verification

We auto-capture and match identification to verify who a patient is and, in cases when required, prompt a manual check against government ID.

Seamless and secure login

Face ID and two-factor authentication make it easy and secure for both patients and providers to access their Ro accounts.

Detecting account duplication

ro.Insights surfaces duplicate information so it can be addressed by our security team. In cases when a patient needs a new account, ro.OS can carry over relevant medical records and provider communications.